(Effective January 1, 2017)
Information We Collect
In order to serve our clients, we collect personally identifiable information, like names, addresses, phone numbers, email addresses, and sometimes credit card information when such information is voluntarily submitted by our visitors. We will only use your personal information for the following purposes: (1) to deliver the products and/or services to you that you have requested; (2) to validate your compliance with the terms and conditions; (3) for content improvement and feedback purposes; and (4) to reach you, when necessary, regarding your use of the web site or product(s).
We will NEVER share your information with unauthorized third parties unless you have given us explicit permission to do so, such as in order to fulfill a third party offer that you have accepted from us. By permitting us to collect this information, you will be able to receive free information on products and services that may be of interest to you, including related third party offers that we may send to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service.
By submitting your email address on this web site or in person to a Hendrix Coaching & Consulting, LLC representative at a workshop or live event, you agree to receive email from us. You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in the respective email.
Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online — for example on message boards, web logs, through email, or in chat areas — that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
We may disclose your Identifiable Information to its employees, volunteers, and contractors on a need to know basis provided that such employees, volunteers, and contractors have confidentiality obligations to Hendrix Coaching & Consulting, LLC. We may also disclose your Identifiable Information (and any information in its possession) as required by applicable law or pursuant to a subpoena, order and/or request of a court or other governmental, legislative or regulatory body. Hendrix Coaching, LLC reserves its right to disclose your Identifiable Information if it believes, in good faith, that such disclosure is necessary to respond to an emergency situation (i.e., if you tell us that you are hurting or planning to hurt yourself or others). Lastly, Hendrix Coaching & Consulting, LLC may modify your Identifiable Information such that it is not identifiable as yours, and Hendrix Coaching & Consulting, LLC may store, analyze, manipulate, aggregate, display, disclose, distribute, retain and otherwise use such unidentifiable information without restriction.
(a) is not identifiable as yours;
(b) is or becomes entirely in the public domain (for example: comments on public posts or postings on our forums);
(c) was known to Hendrix Coaching & Consulting, LLC prior to its access to the information or data;
(d) received lawfully from a third party through no breach of any obligation of confidentiality owed to you; and/or
(e) created by Hendrix Coaching & Consulting, LLC independently of its access to or use of your Identifiable Information.
Hendrix Coaching & Consulting, LLC will have no obligation or responsibility to return or provide any unidentifiable information to you.
In addition, you agree that by submitting your email address on this web site and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the Amended Telemarketing Sales Rule (ATSR), 16 CFR ‘310 et seq. and any applicable state and local “do not call” regulations. We retain the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations.
How Do We Store Your Information?
Your information is stored at the list server that delivers Hendrix Coaching & Consulting, LLC newsletters and products. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive our newsletters or purchase our products, programs or services.
Third Party Actions
We do not control and are not liable for the actions of any third parties who we may promote. We pride ourselves in working with quality companies, but have no control over the actions of those third parties. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all customers.
We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to offer you products and services.
Third Party Web Sites
This web site and/or the products and/or services offered herein may direct you to web sites that are owned and/or controlled by third parties. We have no control over those third parties and are not responsible for the content or the privacy practices of those sites or companies.
Commitment to Data Security
All information collected from you is stored in a technically and physically secure environment. We use SSL encryption to protect sensitive information online, and we do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.
You can shop on our websites with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Hendrix Coaching & Consulting, LLC is registered with the Authorize.Net Verified Merchant Seal program.
(c) 2005, 2014. Authorize.Net is a registered trademark of CyberSource Corporation
We have also partnered with Gumroad to sell you great digital products, physical products, and memberships securely and easily. When you buy something on Gumroad, on a secure browser:
- Your payment is secured by TLS, a higher grade of security than SSL, with 128-bit encryption and using modern SHA2 cyphers.
- Your payment is processed using PCI Compliant service providers. PCI Compliance means that our providers meet current security standards for handling payment information.
- For a full FAQ on what PCI Compliance entails, check out this page.
Your payment details never get stored anywhere when you buy on Gumroad - we don't see your credit card information, we just see a token that represents your credit card. The same goes for your PayPal details. If you choose to save your credit card for future buying on Gumroad, these same PCI compliant providers keep your information safe, and encrypted.
We also partner with PayPal to create a safe, simple, and secure buying experience.
If you supply us with your postal address on-line you may receive periodic mailings from us with information about new programs, services, products or upcoming events. If you prefer not to receive such mailings, please contact us to let us know.
Special Notice Regarding Children Under 13
A SPECIAL NOTE TO CHILDREN UNDER 13 YEARS OF AGE YOU MUST BE 13 YEARS OF AGE OR OLDER TO REGISTER WITH OUR SITE. PLEASE DO NOT REGISTER IF YOU ARE UNDER 13 YEARS OF AGE.
We recognize the sensitivity of personally identifiable information concerning children under the age of 13 and therefore provide this special notice. Hendrix Coaching & Consulting, LLC is committed to complying with all applicable laws and regulations regarding children, including the Children’s Online Privacy Protection Act (“COPPA”). Except in limited circumstances allowed by COPPA, Hendrix Coaching & Consulting, LLC will not knowingly collect, maintain, or disclose any personally identifiable information from a child under 13 without first obtaining consent from that child’s parent or legal guardian.
If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her personally identifiable information without your permission or consent, Hendrix Coaching & Consulting, LLC will make reasonable efforts to remove the information from its active list, at your request. To request the removal of your child’s information, please contact us via email and be sure to include in your message the same User Name and password and/or e-mail address that your child submitted.
Hendrix Coaching & Consulting, LLC encourages parents and guardians to spend time online with their children to become familiar with the types of content available on the Hendrix Coaching & Consulting, LLC Web sites and the Internet generally.